Contact
Whether you have a question about your order, need help with your subscription, or just want to know more about the Vellio protocol — we're here and we read every single message.
If you'd like to cancel or pause your subscription, please include your email address and order number in your message and allow at least 48 hours before your next renewal date so we can make sure the upcoming charge isn't processed. We'll confirm your cancellation within 24 hours.